Help Center

How can we help?

Find quick answers below, jump to a product, or reach a real human. We usually reply within one business day.

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WhatsApp Web Tool

Connecting your number, campaigns, status scheduling, storefront and the developer API.

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DigiBiz Cards

Building your card, templates, sharing by QR/WhatsApp, lead capture and analytics.

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Frequently asked questions

The quick answers to the things people ask us most.

How do I connect my WhatsApp number?
Open the WhatsApp Web Tool, choose "Connect", and scan the QR code with WhatsApp on your phone (Settings → Linked Devices). Your number stays yours — we never ask for your password.
Will bulk messaging get my number banned?
The tool uses randomised pacing and rate limits to mimic natural sending and reduce risk. Always message people who expect to hear from you, and start slowly with new numbers.
Do my customers need to install anything?
No. WhatsApp messages arrive as normal chats, and digital cards open in any web browser. There is nothing for your customers to download.
How do I share my digital business card?
Every card gets its own link and QR code. Share it on WhatsApp, social media, email, or print the QR — anyone who opens it can save your contact with one tap.
Can I edit my card after publishing?
Yes. You can update your details, links, gallery, and template any time — changes are live instantly, with no reprinting required.
How do I get billing help or a refund?
Email info@mydigibiz.com from the address on your account with your order details and we will help you sort it out.

Still need a hand?

Our team is happy to help with setup, billing, or anything else. Send us a message and we'll get back to you.

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